Frequently Asked Questions
We are Isaac and Aaro - a young couple from Helsinki that started making candles to celebrate their friends' birthdays. The candles were instantly loved and we wanted to share this happiness and message of penis positivity by bringing phallological symbols to living spaces and therefore breaking taboos.
All of our candles and soaps are handmade by us using 100% vegan ingredients in the district of Kallio in Helsinki, Finland.
We source all our ingredients within the EU and strive for making the whole production chain of our products as sustainable and environmentally friendly as possible.
In addition to this, also our ingredients are 100% vegan and plant based.
We offer free shipping on all orders to Finland, Sweden, Denmark, Estonia, Latvia and Lithuania. In addition, we offer free shipping on certain orders to 13 other European countries. For shipping to other countries, please contact us. Shipping time estimates and prices are shown down below:
| Country/Zone | Shipping Estimate | Shipping Price |
| Finland 🇫🇮 | 3-6 business days | FREE |
| Sweden, Denmark 🇸🇪🇩🇰 | 3-7 business days | FREE |
| Baltics 🇪🇪🇱🇻🇱🇹 | 3-6 business days | FREE |
| Germany 🇩🇪 | 4-6 business days | 10€ (FREE on orders over 40 €) |
| Austria, Belgium, The Netherlands, Poland, Czechia 🇦🇹🇧🇪🇳🇱🇵🇱🇨🇿 | 5-7 business days | 14€ (FREE on orders over 40€) |
| Bulgaria, Croatia, Hungary, Luxembourg, Portugal, Slovakia, Slovenia, Spain 🇧🇬🇭🇷🇭🇺🇱🇺🇵🇹🇸🇰🇸🇮🇪🇸 | 5-9 business days | 16€ (FREE on orders over 50€) |
Absolutely!
We'd love to hear your feedback and you're free to suggest anything from new colours to new products completely. We'll make sure to listen to our customers and evolve.
You'll get a confirmation within 3 business days of the fullfillment of your package. Whether your package has been fullfilled but is still missing, it is most likely lost by the postal service. In this case, please contact us so we can send the package again and inform the postal services about a missing package.
Send us an email at giggelihelsinki@gmail.com if you're interested in a custom order and we'll see if we can accommodate.
It is called frosting and it can occur naturally from stearin wax. It will not affect how the candle burns and (we believe) it gives a unique touch to the candle :)
We hand-dye each batch of candles so the hues of the colours may vary compared to the photos. If you however receive a candle nothing like the colour you expected, feel free to contact us.
Around 5 hours. Although you can increase the burn time by cutting the visible part of the wick to 5 mm regularly.